Home　/　Product Support　/　I am able to successfully remap the keys, however, the remap resets back to the default once I unplug the cable from the machine. It does not save the changed keymaps to the device's onboard memory. Any advice?

I am able to successfully remap the keys, however, the remap resets back to the default once I unplug the cable from the machine. It does not save the changed keymaps to the device's onboard memory. Any advice?

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This is because of EEPROM emulation. You can refer to this link to erase the chip. Please flash the corresponding firmware if your keyboard is not a K8 Pro.

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