The website advertised the polling rate at 1000hz. However, my unit is not. Is there firmware that can fix this? Please advise.

Maybe there is something wrong with the software you use to detect the correct polling rate.

Here is the link to all our keyboards' source codes: qmk_firmware/keyboards/keychron at playground · Keychron/qmk_firmware,

in the qmk_firmware/config.h at playground · Keychron/qmk_firmware file, you can see clearly that we have set our keyboard to 1ms, which means the polling rate is at 1000Hz.

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