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My keyboard is dead/does not work, there are no inputs or lights in either wired or wireless mode. What should I do?My keyboard does not work in cable mode. What should I do?My keyboard is not working. I keep receiving an error message saying "USB device not recognized" by my Windows PC. What should I do?Every time I turn my Mac Mini back on, It requires a password to start it up. My keyboard isn't working and connecting to it. What should I do?When booting my Mac which has a Windows Bootcamp, my keyboard does not work and I can't get into the startup manager. What should I do?One key does not work/register/input properly. Keystrokes are very delayed/repeat randomly/have a huge lag/latency. It occurs both in wired and Bluetooth mode.I am not sure if I have selected the correct layout. How can I check?I'm thinking about Japan Technical Conformity Certified Bluetooth Keyboard. Which devices are certified?Do the Keychron keyboards work with Linux/ChromeOS/Ubuntu?I am unable to connect via Bluetooth and keep getting this "connection rejected" error message on my computer. What should I do?Can I get a firmware update of my keyboard to support one-hour idle time?How can I check my keyboard firmware version on a Windows device?Somehow the backlight effect increased the speed of my keyboard. I don't know how to slow down the speed effect again. Can you help me, please?My keyboard works fine on my Windows Pro. But I keep getting the attached messages when plugging it in. How do I address this issue?The function keys (F1~F12) work perfectly on my Mac. But when I opened Karabiner, these keys stopped working. The fn + K + C combo didn't help. What should I do?What is the height of the keycap profile used for the Keychron keyboards?Are red switches on your keyboards pre-lubed?Why is the space bar not made by double-shot technology on the "Double Shot PBT OSA Full Set Keycap Set?Is the gold-plated PCB mounted stabilizer set by Durock or Gateron?Does the USB Bluetooth dongle work in HID proxy mode to allow Keychron Bluetooth keyboards to work in the BIOS menu?The website advertised the polling rate at 1000hz. However, my unit is not. Is there firmware that can fix this? Please advise.I need to fully remove the keyboard Drive from my PC. How can I do that?What is the difference between "Carbon Black A" and "Carbon Black B"?Why is a letter spamming or typing delayed?What do the "BL Toggle" and "Wake" buttons in VIA mean?Holding the Fn key by itself on Mac should bring up an emoji selection box. It doesn't work on the QMK keyboard.Is the USB plugin cable for the motherboard slot USB 2.0 or USB 3.0? What about the coiled aviator cable adapter?The F1-F12 keys are acting strange, nothing happens when I press them one at a time. However, they do work when I press multiple (such as F1 and F2 at the same time).Why did it fail to flash the firmware through QMK Toolbox?I’ve flashed the Bluetooth firmware. Can I use the QMK Toolbox to flash the firmware? Will it erase the fixed Bluetooth firmware?What should I do if my keyboard keys have a double-click issue, require multiple presses, or require extra force to work?Bluetooth can't connectScreenshot on Mac should be set as cmd + shift + 3, not 4.Bluetooth connection lag or a keystroke repeat multiple timesHow to remap or reassign keys?Can I use F1-12 without using Fn key/ lock fn key to use F1-F2Does the RGB backlights on your keyboards support 3rd party software such as Aura Sync, Razer Chroma, Corsair ICUE, etc?If I turn off automatic sleep mode, do I have to turn off the keyboard (by switch) every time I turn off my PC?When I have the backlight turned off, the keyboard still has a very dim light that is only visible in a pitch black environment, is that normal?For my desktop, I don’t have Bluetooth built-in, would I be able to connect wirelessly with a dongle that has Bluetooth 5.0?How can I lock the light effect?Should the keyboard be cleaned frequently with alcohol?How to flash the keyboard firmware with the QMK toolboxWhat Should I Do If My Q Max, V Max, K Max or Other Keychron QMK Keyboards Are Completely Unresponsive?What wattage do you suggest for charging the keyboard?I’m from Europe and I bought an ANSI layout keyboard. How can I type @?When I press a key on my hot-swappable keyboard, there is no input on my computer.The keyboard connection is stable on wireless mode, but I can’t charge the keyboard recently.There is no issue with the Bluetooth connection on my phone, but the Bluetooth connection seems unstable on my Mac.The paint on the bottom left edge has started to dull compared to the rest of the keyboard, most likely because of the more frequent contact with my hands. Do you have a solution for this?How can I lube the switch?How can I remove and replace/change the mechanical switches?If I encounter any problems with my keyboard, who can help?Can I buy a custom badge?

Can I buy a custom badge?

8/28/20260 views

Yes, you can design your own custom badge on our website. It costs 30 USD.

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My keyboard is dead/does not work, there are no inputs or lights in either wired or wireless mode. What should I do?My keyboard does not work in cable mode. What should I do?My keyboard is not working. I keep receiving an error message saying "USB device not recognized" by my Windows PC. What should I do?Every time I turn my Mac Mini back on, It requires a password to start it up. My keyboard isn't working and connecting to it. What should I do?When booting my Mac which has a Windows Bootcamp, my keyboard does not work and I can't get into the startup manager. What should I do?
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