The knob misses the register input half the time when it ’s rotating. Other times, it registers the steps twice. The knob seems to only registers when using it in large increments and not when using step by step with a pause in between. What should I do?
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We have fixed it with the latest firmware. Please download the latest firmware and flash it to your keyboard. You can find the firmware here: How to Factory Reset or Use the Launcher Web App to Flash Firmware for Your Keyboard.
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